Introducing Service Hub
The heart of your organization.
Service Hub is the next generation Service Management software build by Mproof. Service Hub is a browser-based web application that is designed and build for the cloud in any country, or on-premises.
The responsive interface allows users to use Service Hub on any device. Service Hub’s REST APIs allow companies to easily integrate with other third-party software.
Although Service Hub is Mproof’s next generation software and is build using today’s newest technologies to provide the best experience, performance and security, Service Hub works seemingly with the Clientele ITSM-portfolio.
BENEFITS
DISCOVER THE NEW STANDARD IN SERVICE MANAGEMENT
Adapts to your preferences.
Runs natively on laptops, tablets & phones.
It doesn’t matter on which device you prefer to work. Service Hub is a fully cloud based solution. Just log in to your favorite browser on your favorite device and start getting work done.
There are no lenghty installs, no mandatory updates and no additional downloads. Refreshing, isn’t it?
Adjustable and personal
Service Hub is flexible
Themes can be configurate for any customer to easily integrate with your portal and website themes. Fully functional and flexible…
Movable panels, across, up and down. Every column can be searched, move left or right, hidden or grouped by.
You can save your preferences for later user, example: tickets logged today or all change management and request fulfilment tickets that are still open, and so on…
The design of Service Hub
Easy on the eye. Tough on security.
View tickets with ease. Upload attachment in a moment’s notice. The simple, intuïtive user interface is based upon Google’s Material Design-language. Which means you’ll be instantly familiar with its controls, so you’ll get more done in less time.
But when it comes to security, we didn’t cut any corners. Service Hub is built on a strong, robust foundation and designed with data security in mind. What’s more, Mproof, the company behind Service Hub, is completely ISO 27001 certified.
ENVIRONMENTS
SERVICE HUB HAS 4 SETUP POSSIBILITIES:
Small Businesses and Enterprises
Service-Hub for SMEs is a unique concept available to any company providing services, example service providers included but not exclusive for: internal, external, customer or engineering, technician services.
- ONE location for all suppliers to work with standard practices already configured
- No configuration required
- Register and you are ready to go!
- Accessible using a Laptop, tablet or mobile
- No monthly subscription
- Pay as you go using credits
- We give you 100 credits to start with, 1 ticket = 1 credit, 1 activity = 1 credit.
- We don’t care how many customers you have or engineers, technicians in your payroll
- Log 1 ticket a month, it will take you 100 months to use your free credits
- Tickets can be shared between suppliers or customers of other suppliers (SIAM)
- Multi-tenant (suppliers will not be able to see other supplier’s tickets, unless assigned to another supplier
- Truly exceptional and unique.
On-Premise
Service-Hub is installed in the customers data centre. This environment is fully maintained by the customer with Mproof Asia supporting Service-Hub.
SaaS on MS Azure
Service-hub SaaS on MS Azure environment via the Singapore data centre. The environment is exclusive for each customer and not shared with other SaaS customers. This environment is fully maintained and supported by Mproof Asia.
SaaS in your country
This means you can install Service-hub in any data centre in specific countries. This can be Google, AMS, Others that have been specifically designated by countries government. Example in Indonesia, companies are not allowed to keep data outside Indonesia. These environments are fully maintained and supported by Mproof Asia.
FULLY FUNCTIONAL
SERVICE HUB HAS SUPPORT FOR:
FREQUENTLY ASKED QUESTIONS
DO YOU HAVE OTHER INQUIRIES? CONTACT US.
Can you install Service Hub on current Clientele ITSM Application Server?
Yes.
Can you install Service Hub on current SharePoint Server?
Yes. However, it does not require SharePoint.
What software is needed to Install Service Hub?
Windows OS, Clientele ITSM Suite (v.2023.2) and access to SQL Server.
Can you run Service Hub alongside the current Clientele ITSM Portal?
Yes.
Does Service Hub require extra software than the ones specified above?
Yes, Octopus for automatic updating and Elastic Searching. However, this will be installed at setup time.
START OPTIMIZING YOUR SERVICE ORGANIZATION
SERVICE HUB IS AVAILABLE NOW IN ASIA.
Get started
Service Hub, a hub for service
Service Hub is now available to all our customers running Clientele ITSM on the environments available and documented on this website. The two platforms work together in harmony to help you achieve your service goals!
Note: If moving from on-premises to SaaS, monthly pricing will be use instead of support and maintenance.
Contacts:
Europe: t. +31 70 511 7006, e. info@service-hub.com
Asia Pacific: t. +60 113665 0859, e. jp.andrade@onitnow.nl
Register: https://asiadev02.service-hub.com/register
MADE WITH ♥ IN THE NETHERLANDS.
SERVICE HUB IS BEING BUILT BY THE PEOPLE BEHIND MPROOF.
[dt_team number=”15″ orderby=”rand” members_bg=”false” column_width=”200″ columns=”5″]